Thank you for choosing CoreTech Fitness. This policy explains how order processing, shipping, tracking, and delivery are handled.
Orders are normally processed within 1 to 2 business days.
Processing takes place Monday through Friday, excluding holidays. Orders placed during weekends or holidays begin processing on the next business day.
During periods of unusually high demand, processing may take longer. If we are unable to ship within the stated timeframe, we will contact you with an updated estimate and the available options for your order.
After processing, typical delivery within the United States takes 4 to 7 business days.
Most orders therefore arrive within approximately 5 to 9 business days from the order date, excluding weekends, holidays, and unexpected carrier delays.
Hawaii and Alaska orders may require additional processing and transit time.
Delivery timeframes are estimates and may be affected by weather, carrier disruptions, seasonal volume, or other circumstances outside our direct control.
CoreTech Fitness currently ships within the United States only.
Free tracked standard shipping is included with eligible U.S. orders unless another shipping option is displayed during checkout.
A shipping confirmation email containing your tracking number will be sent after your order ships.
Tracking may take 1 to 3 business days to display movement after the carrier receives and scans the package.
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error, contact support@coretechfitness.store immediately. We will make a reasonable effort to update the address, but changes cannot be guaranteed after processing or fulfillment has begun.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before it can be resent.
If tracking shows delivered but you cannot locate the package, first check around your property and any secure delivery areas. Ask household members, neighbors, or building management whether they accepted it, and contact the local carrier or post office.
Allow up to 48 hours for the carrier to complete or correct the delivery update. If the package still cannot be located, contact us. We will help review the available tracking information and, when appropriate, begin a carrier investigation.
Once a package has been transferred to the carrier, transportation and final delivery are handled by that carrier.
CoreTech Fitness cannot directly control carrier delays, but we will provide available tracking information and reasonable assistance when a shipment is delayed or cannot be located.
Contact us as soon as possible if you need to change or cancel an order.
We will make a reasonable effort to assist, but changes and cancellations cannot be guaranteed once processing or fulfillment has begun. Orders that have already shipped cannot be canceled.
For shipping assistance, email CoreTech Fitness Support at support@coretechfitness.store.
We aim to respond within one business day, Monday through Friday.